How to Choose?

Is New Fire Defect Tracker for you? Find out our platform specifications and features.

If we don't have what you need, please let us know. Leave a comment.

Platform

First of all, you need to find the right product which can fit into your resources before you consider product features.

Server Operating System Windows, Linux (and other Java platforms)

Installation Standalone installation in 10 minutes with no other dependency.

Server Architecture Java based

User Interface (Client) Web browser based: Internet Explorer and FireFox

Diskspace 100 MB and up

Database Series 1000 does not require a database.
Series 2000 requires a database. Database is not included.
Supported databases include MySQL, PostgreSQL, MS SQL, Oracle, Sybase, Informix, IBM DB2, QED and flat-files.

Memory Usage 100 MB and up

Number of Users 5 and up

Initial Cost $0 with free 5 user license.

Per User Cost (US$) $5 – $10 per user

Service Cost $0

Support Cost Free email support

Localization/Language English, Spanish, French, Chinese, Japanese. New locale can also be added.

Unicode Support Yes

Server Operating System	Windows, Linux (and other Java platforms)
Installation	Standalone installation in 10 minutes with no other dependency.
Server Architecture	Java based
User Interface (Client)	Web browser based: Internet Explorer and FireFox
Diskspace	100 MB and up
Database	Series 1000 does not require a database. Series 2000 requires a database. Database is not included. Supported databases include MySQL, PostgreSQL, MS SQL, Oracle, Sybase, Informix, IBM DB2, QED and flat-files.
Memory Usage	100 MB and up
Number of Users	5 and up
Initial Cost	$0 with free 5 user license.
Per User Cost (US$)	$5 – $10 per user
Service Cost	$0
Support Cost	Free email support
Localization/Language	English, Spanish, French, Chinese, Japanese. New locale can also be added.
Unicode Support	Yes

Basic Features

The basic features are those you must have.

You must not get overboard, getting all kind of fancy features you will not use. Keep in mind that your users may not use it unless it is quick and easy to use. After all, this tool is to increase productivity not to waste more time.

Custom Fields Can add/modify/delete fields with no limit.

Search
Search bug by title, by example (by fields).
Use reporting for advance search to create complex conditions.
Results can be sorted by column and columns can be ordered.

Notification Rule-based Email Notification

Report Reports and charts can be saved and shared.

History Change history can be recorded.

Attachment Attaching files to defect. The file size can be restricted to avoid oversized files.

Custom Tables Can add new classes to define new objects with new fields.

Custom Fields	Can add/modify/delete fields with no limit.
Search	Search bug by title, by example (by fields). Use reporting for advance search to create complex conditions. Results can be sorted by column and columns can be ordered.
Notification	Rule-based Email Notification
Report	Reports and charts can be saved and shared.
History	Change history can be recorded.
Attachment	Attaching files to defect. The file size can be restricted to avoid oversized files.
Custom Tables	Can add new classes to define new objects with new fields.

Advance Features

These advance features add addition values.

Export/Import	Can import or export data into XML files.
Access Control	Role level access control.
Email subscription	Can create a user list for email subscriptions.
Custom Rules	Can create escalation rules, automatic assignment or routine rules.
Workflow	The life cycle of defect can be changed using custom rules and actions.
Email automation	Email can be sent automatically using custom rules.
Client Look and Feel	Customizable front end to your organization.
Source Control Integration	Access and view CVS and VSS
LDAP Integration	User import and authentication
External API	Java API is available for extreme customization and integration.